Terms of Use

Effective Date: July 30, 2026

Welcome to the website of Called to Serve CDC, Inc. These Terms of Use govern your access to and use of the Called to Serve CDC website, including its pages, forms, features, content, and related online services.

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. About Called to Serve CDC

Called to Serve CDC, Inc. is a nonprofit community development organization serving Philadelphia communities through initiatives focused on neighborhood revitalization, education, entrepreneurship, economic opportunity, and community well-being.

References in these Terms to “Called to Serve,” “CTS,” “we,” “us,” or “our” mean Called to Serve CDC, Inc.

2. Permitted Use

You may use this website for lawful, personal, educational, charitable, and informational purposes.

You agree not to:

  • Use the website in violation of any applicable law or regulation.
  • Attempt to gain unauthorized access to the website, its server, databases, forms, or connected systems.
  • Interfere with the operation, security, availability, or performance of the website.
  • Introduce viruses, malware, malicious code, or other harmful material.
  • Use automated tools to scrape, copy, download, or collect website content without written permission.
  • Submit false, fraudulent, misleading, threatening, abusive, discriminatory, or unlawful information.
  • Impersonate another person or misrepresent your relationship with any person or organization.
  • Use website content in a way that suggests an unauthorized endorsement, partnership, or affiliation.

We may restrict or terminate access to the website when we reasonably believe that these Terms have been violated.

3. Website Content

The content on this website is provided for general informational and educational purposes. We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all content will always be complete, error-free, or up to date.

Program descriptions, schedules, events, construction milestones, fundraising goals, partnership information, personnel listings, and other website content may change without notice.

Nothing on this website constitutes legal, financial, medical, tax, investment, employment, or other professional advice.

4. Donations and Payments

The website may allow you to make a charitable contribution through a third-party donation or payment platform.

When you submit a donation:

  • You represent that the information you provide is accurate.
  • You represent that you are authorized to use the selected payment method.
  • Your transaction may also be governed by the terms and privacy practices of the third-party payment processor.
  • Called to Serve may receive information about the donation, such as your name, contact information, donation amount, campaign designation, payment status, and recurring gift preferences.
  • Called to Serve generally does not directly receive or store your complete credit or debit card number.

Unless otherwise required by law, donations are generally nonrefundable. If you believe a donation was submitted in error, duplicated, or made without authorization, contact us promptly at info@calledtoservecdc.org. We will review the request but cannot guarantee that a refund will be available.

Tax deductibility depends on your individual circumstances. Donors should consult their own tax advisors regarding the deductibility of any contribution.

5. Recurring Donations

When you establish a recurring donation, you authorize the applicable payment provider to charge the selected payment method according to the frequency and amount you choose.

You are responsible for reviewing the recurring gift details before submitting the donation.

To request a change or cancellation, follow the instructions provided by the donation platform or contact us at info@calledtoservecdc.org. Cancellation requests should be submitted before the next scheduled payment. A cancellation may not affect a payment that has already been processed.

6. Event Registration and Participation

The website may provide information about fundraising events, community programs, meetings, workshops, volunteer opportunities, and other activities.

Event dates, locations, speakers, schedules, availability, admission requirements, and other details may change. Registration does not guarantee participation if an event is postponed, canceled, reaches capacity, or becomes unavailable for reasons outside our control.

Separate registration terms, waivers, refund rules, or participation requirements may apply to certain events or programs.

7. Contact Forms and Submissions

When you submit information through a contact, newsletter, donation, registration, volunteer, or other website form, you agree to provide accurate and appropriate information.

Submitting a form does not create a contractual, employment, advisory, fiduciary, partnership, or other formal relationship between you and Called to Serve.

We are not required to respond to every submission, request, proposal, application, or inquiry.

Do not submit confidential, legally privileged, highly sensitive, or unnecessary personal information through a general website form.

8. Email and Newsletter Communications

You may choose to receive newsletters, event announcements, fundraising communications, program updates, or other messages from Called to Serve.

You may unsubscribe from promotional email communications by using the unsubscribe link included in the message or by contacting us. We may still send administrative or transactional messages related to a donation, registration, request, or other interaction you initiated.

Delivery of email communications is not guaranteed. Messages may be delayed, filtered, or blocked by your email provider.

9. Intellectual Property

Unless otherwise stated, the website and its original content, including text, graphics, logos, photographs, videos, design elements, page layouts, and downloadable materials, are owned by or licensed to Called to Serve and are protected by applicable intellectual property laws.

You may view, print, or download reasonable portions of the website for personal, educational, or noncommercial use, provided that you:

  • Do not alter the content.
  • Retain any copyright or attribution notices.
  • Do not use the content in a misleading manner.
  • Do not sell, license, republish, or commercially exploit the content without written permission.

Names, trademarks, service marks, and logos belonging to sponsors, partners, funders, vendors, or other organizations remain the property of their respective owners.

10. Photographs, Videos, and Community Stories

The website may contain photographs, videos, testimonials, quotations, interviews, and stories involving community members, program participants, volunteers, staff, partners, and event attendees.

These materials may not be copied, altered, republished, used in advertising, used to train automated systems, or distributed for commercial purposes without appropriate permission.

Contact us if you believe an image, name, quotation, or other material has been used in error.

11. Third-Party Websites and Services

The website may include links to or content from third-party websites and services, including donation processors, event platforms, maps, video providers, social networks, government resources, news publications, funders, and community partners.

Called to Serve does not control these third parties and is not responsible for their:

  • Content or availability.
  • Accessibility.
  • Security practices.
  • Privacy practices.
  • Products or services.
  • Statements, representations, or actions.

A link does not necessarily mean that Called to Serve endorses the third party or all content available through that third party.

Your use of a third-party service is governed by that service’s own terms and policies.

12. Accessibility

Called to Serve is committed to providing an inclusive digital experience. Information about our accessibility efforts and how to report an accessibility problem is available in our Accessibility Statement.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis.

Called to Serve does not guarantee that:

  • The website will always be available, uninterrupted, secure, or error-free.
  • Defects will always be corrected immediately.
  • The website or server will be free from viruses or harmful components.
  • Information on the website will always be complete, accurate, or current.
  • Use of the website will produce a particular result.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

14. Limitation of Liability

To the fullest extent permitted by law, Called to Serve and its directors, officers, employees, volunteers, contractors, representatives, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Your access to or use of the website.
  • Your inability to access or use the website.
  • Your reliance on website content.
  • Third-party websites or services.
  • Unauthorized access to information transmitted through the website.
  • Viruses, service interruptions, technical problems, or data loss.

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Called to Serve and its directors, officers, employees, volunteers, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Any legal action relating to these Terms or the website must be brought in a court of competent jurisdiction located in Philadelphia County, Pennsylvania, unless applicable law requires otherwise.

17. Changes to These Terms

We may revise these Terms of Use periodically. When changes are made, the updated version will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted means that you accept the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

19. Contact Us

Questions about these Terms of Use may be directed to:

Called to Serve CDC, Inc.
3600 N. Broad Street
Philadelphia, PA 19140

Email: info@calledtoservecdc.org
Phone: (215) 588-4940